Meeting the presale and after sale requests and expectations of our customers in the most optimum way;
Sustaining the development of our company;
Increasing our market share and competitiveness.
To attain our aims:
Customer satisfaction is essential for us. For this reason, we show the necessary attention and care to the opinion, request, and suggestion of our customers,
We ensure the improvement of the Quality Management System continuously,
We always seek to be convenient with the conditions of our customers,
We control all activities, follow-up the effectiveness of our activities and provide the continuity,
Quality is the prior condition in our activities,
Our personnel perform activities according to a determined plan and regulations,
We prevent all types of tret and losses,
We continuously improve our quality in order to fulfill the conditions,
We develop continuously the awareness and knowledge level of our personnel,
During our activities, we show the necessary sensitivity concerning environment protection,
We follow innovations, and adopt ourselves on time to this innovations,
We cooperate with our foreign suppliers regarding quality,
We motivate our personnel concerning working ambitiously for “quality” and we imbue with “quality is the duty and responsibility of all of us”,
Everybody in Molino Inc. is responsible for customer’s quality requirements.
